FAQs

Below FAQ are some common concerns of our clients.
If you have other questions, please just send it to info@little-treasures.ca.

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Questions

We're a two family-owned business from Quebec, Canada and deserve all the provinces of Canada. We hope to expand in the US !

We internally design all our products in Canada, and they are meticulously crafted in collaboration with partner workshops worldwide. Our products are skillfully created by specialists in their respective fields.

We have formed partnerships with esteemed workshops globally. Every partner has undergone a rigorous selection process aligned with our stringent standards of quality, safety, and fairness.

All products are dispatched from either our distribution center in Gatineau, Quebec or Montreal, Quebec, allowing us to implement thorough quality assurance measures before delivering your order!

All of our products are certified and tested for the absence of hazardous substances, absence of small parts and chocking/suffocation hazards.

All of our products are compliant with the necessary certifications.

We use water-based, non-toxic paints and varnishes only.

Yes, if the order has not yet been shipped. Please contact us at info@little-treasures.ca if you wish to add an item

Our distribution center will ship your item the next day after your order, if your item is in stock.

Quebec and Ontario : Usually Delivered in 24 to 48 hours.

Other Canadian provinces : Usually 2 days to 7 days.

Once shipped, an e-mail confirmation with a tracking number will be provided.

If your order is a pre-order, please refer to the shipping date on the product page you've ordered.

A pre-order means that the item is not yet in stock.

We only start the pre-orders once our product manufacturing is completed, but not yet arrived to our distribution center. Which means that your product is on its way our warehouse, and we will ship it the day we receive it.

If you wish to cancel your pre-order, feel free to reach out and we will assess the situation with you.

Little Treasures is a Canadian company specializing in high-quality children's furniture and educational toys designed to foster development, safety, and creativity. Our signature products, such as the adjustable learning tower, indoor wooden climbing dome, balance board, and more, are crafted to encourage imagination and meaningful family moments. Our goal is to provide durable, developmentally beneficial products that bring joy to children and parents alike.
We offer a wide range of products to support child development and learning, including: Adjustable Learning Tower: Designed to support children’s growth and independence, our learning tower features removable safety bars for adaptability and maximum security. Indoor Wooden Climbing Dome (‘Play Dome’): A sturdy and engaging structure suitable for children aged 2 to 6 years, promoting physical activity and coordination. Transformable Balance Bike: A great tool for children to develop balance and motor skills. Balance Board: Helps children improve balance, coordination, and gross motor skills while having fun. Wooden Child-Safe Knife and Cutting Board: Introduce your child to cooking safely with tools specifically designed for educational play and hands-on experiences.
All our products, including the learning tower, are manufactured in China by trusted partners who adhere to high standards of quality and safety.
Yes! Our adjustable learning tower is designed with safety as a top priority, featuring removable safety bars to keep children secure. The bars can be adjusted or removed as your child grows, providing a flexible and safe environment for learning and play.

Questions

We use high-quality wood and other child-safe materials to ensure our products meet stringent safety and durability standards. Our learning tower, along with all our products, is designed to be non-toxic, eco-friendly, and long-lasting.
When an item, such as the learning tower, is out of stock, we offer pre-orders to allow customers to reserve products in advance. Estimated delivery dates are provided at the time of purchase. While we strive to adhere to these timelines, unforeseen delays due to logistics or shipping may occur, and we communicate any updates promptly.
Yes, we stand behind the quality of our products, including the learning tower, with a satisfaction guarantee. If you encounter any issues, please reach out to us, and we’ll provide a solution tailored to your needs, whether through replacement, repair, or a refund.
Adjustable Learning Tower: Suitable for children from 18 months and up (under supervision), with adjustable settings for growth. Play Dome: Designed for children aged 2 to 6 years. Balance Bike: Ideal for young children learning balance. Balance Board, Wooden Knife, and Cutting Board: Perfect for young children under parental supervision.
Currently, we ship across Canada and are preparing to expand to the United States. For international inquiries regarding the learning tower or other products, please contact us to explore potential shipping options.
Yes, we accept returns under certain conditions. If you’re not satisfied with your purchase, contact us within 30 days of receipt to arrange a return. Products, including the learning tower, must be in their original condition.
For any questions or concerns, reach out to us via: Website: www.little-treasures.ca Email: info@little-treasures.ca
Yes, we frequently offer promotions and discounts on our products, including the learning tower. Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers.
We welcome partnerships! Please contact us for more information on becoming a reseller of our products, including the learning tower.
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